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 We ship via Federal
Express, and shipping charges are figured based on your order's weight,
the destination's zip code, and level of service (Overnight or 2 Day).
Please understand that we plan shipping of your order so that it
won't be lying around in the shipper's trucks over the weekend. If
you order during the last half of the week, your order would typically
be shipped out the next Monday.
Guarantee
Ideal Cheese
Shop Ltd. guarantees your complete satisfaction with products you
order from us. Contact us immediately if there is any problem with
any products that we ship to you.
Our cheese is
cut by real humans. Expert though we may be, it is impossible to always
cut exactly the weight of cheese which you ordered. For example,
you may order 16 oz. (1 lb.) but we cut 15 oz. Therefore, the amount
we charge you, which you will see on the itemized invoice included
with your cheese shipment, may vary slightly from the price our web
site gives you at Check Out.
Customer
Service
Some notes from
our customers:
Subj:
My order and my thanks
Date: Monday, September 20, 1999 2:02:00 PM
From: Timothy R.
To: edward
Just
dropping you a quick note to let you know that my order arrived on
Friday morning last week and it is wonderful. I am telling my friends
about your great service. Living here in Maine it is very difficult
to get good cheeses but having discovered your website I expect to
be doing business with you again.
October
25, 1998
Dear
Ideal Cheese,
Many
thanks for the help with the selections of cheeses for a French themed
dinner. We loved everything & the guests were quite thrilled with
the quality & variety of taste treats you provided. This wonderful
cheese selection is not available to us locally & we are so glad
your delivery is so prompt & reliable.
We
really apreciate the time you spent to assist with selecting cheeses.
They were quite a hit!
Sincerely,
Claudia S.
Alexandria, LA 71301
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